Privacy Policy

1. Data Controller

ProID Solutions Oy
Business ID: 31370338
Virtaviiva 8 F
65320 Vaasa, Finland

2. Contact Information

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact:

Email: tuomas.jaakkola@proid.fi
Phone: +358 40 354 7001
Address: Virtaviiva 8 F, 65320 Vaasa, Finland

(You may add a general company email here, e.g. info@proid.fi)

3. Purpose of Processing Personal Data

ProID Solutions Oy processes personal data for the following purposes:

• providing, delivering, and developing our products and services

• managing and maintaining customer relationships

• handling orders, contracts, and invoicing

• organizing events and other customer-related activities

• conducting marketing and communications

• ensuring smooth and lawful business operations

4. Categories of Data Subjects

We process personal data relating to:

• customers and potential customers of ProID Solutions Oy

• individuals acting as contact persons for these organizations

5. Categories of Personal Data

We may process the following categories of personal data:

• name

• job title and role

• organization

• email address

• phone number

• work address

6. Regular Sources of Data

Personal data is primarily collected from:

• the customer organization and its contact persons

• information provided during quotation requests, orders, contracts, or communications

• publicly available or commercial sources, such as LinkedIn

7. Disclosure of Data

Personal data is not disclosed to third parties on a regular basis.

Data may, however, be shared with trusted service providers when necessary for business operations, such as:

• financial administration partners (e.g. accounting and invoicing services)

• logistics and delivery partners

All partners are required to comply with applicable data protection legislation and contractual confidentiality obligations.

8. Transfer of Data Outside the EU/EEA

We do not transfer personal data outside the European Union (EU) or the European Economic Area (EEA).

9. Data Security

We take appropriate technical and organizational measures to protect personal data. These include:

• restricted access rights

• user-specific credentials and secure authentication

• encrypted and protected systems

• locked storage for any manual materials

Access to personal data is granted only to individuals who require it for their duties.

10. Rights of the Data Subject

Under the General Data Protection Regulation (GDPR), data subjects have the right to:

• access their personal data

• request rectification of inaccurate or incomplete data

• request erasure of data where permitted

• request restriction of processing

• receive their data in a machine-readable format

• object to the processing of their data

• receive notification of any personal data breaches affecting them

ProID Solutions is obliged to retain certain customer-related data for at least six (6) years in accordance with the Finnish Accounting Act and other statutory requirements.

Requests concerning personal data must be submitted in writing to the contact person listed in Section 2.